Welcome to the Customer Portal

Our new Customer Portal was designed to give you real-time access to your order status, improve transparency, and streamline communication with our team.

Key Features

Track the status of current orders
View your full order history
Receive updates and notifications faster

How to Get Started

Step 1: Company Registration

If your company is new to the portal, the first person to register will automatically be assigned as the Company Administrator.

Important: Please ensure that the person who registers your company first is the correct administrator — ideally an Owner, Manager, VP of Operations, or another decision-maker. This role controls user access and visibility for your company account.

Step 2: Additional Users

Once the company is registered, the Administrator can:

Invite team members to join
Set user permissions
Manage account settings
Add and remove members

Already registered?

If your company is already set up in the portal, ask your internal Administrator to add your profile.

If the wrong person was assigned as Administrator, please contact our support team to request a change:

support@glasswerks.com
Office Phone: 888-789-7810

Sign in to Glasswerks

Are you a Glasswerks customer? Register your account